Terms&Conditions

OVERVIEW

This website is operated by SquishyHub.net. Throughout the site, the terms "we," "us," and "our" refer to SquishyHub. We offer this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

SquishyHub is operated from the People’s Republic of China. By placing an order, you acknowledge that your order will be shipped internationally from China.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("TERMS AND CONDITIONS"). These apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these TERMS AND CONDITIONS carefully before using our website. By accessing or using any part of the site, you agree to be bound by these terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.

We reserve the right to update or change these TERMS AND CONDITIONS at any time by posting updates on this page. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.

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ONLINE STORE TERMS

By agreeing to these TERMS AND CONDITIONS, you confirm that you are at least the age of majority in your country of residence. If you are under the age of majority in your jurisdiction, you confirm that your parent or legal guardian has consented to your purchase. You agree not to use our products for any illegal or unauthorized purposes, nor violate any laws in your jurisdiction while using the Service. You must not transmit any harmful code, such as viruses. Any violation of the terms will result in immediate termination of your Services.

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GENERAL CONDITIONS

We reserve the right to refuse or cancel service, orders or access to our site for reasonable reasons including suspected fraud, repeated abusive return requests, harassment of our support team, or other violations of these Terms. You agree not to exploit any part of the Service, or access to the Service, without express permission from us. Credit card information is always encrypted during transfer over networks.

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ACCURACY OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Any reliance on the material is at your own risk. We reserve the right to modify the contents of this site at any time but have no obligation to update any information.

As many of our products are handmade, minor variations in size, texture, colour and softness are normal and do not constitute a defect.

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MODIFICATIONS TO SERVICES AND PRICES

Product prices may be updated without prior notice for future orders. Once your order has been confirmed, the price for that confirmed order will not be changed. We reserve the right to modify or discontinue the Service at any time.

IMPORTANT: All orders are shipped internationally from China. Import duties, customs fees or local taxes that may be charged at the destination country are the sole responsibility of the buyer. We have no control over customs assessments and cannot pre‑calculate these charges.

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PRODUCTS OR SERVICES

Certain products or services may be available exclusively online. These products may have limited quantities and are subject to return or exchange according to our Return Policy. We cannot guarantee that the display of colors on your monitor will be accurate.

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ACCURACY OF BILLING INFORMATION

We reserve the right to refuse any order. In the event that we cancel an order, we will attempt to notify you. You agree to provide current and accurate billing information for all purchases made at our store.

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OPTIONAL TOOLS

We may provide you access to third‑party tools without warranties or representations. Any use of these tools is entirely at your own risk.

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THIRD‑PARTY LINKS

Certain content, products, and services available via our Service may include third‑party materials. We are not responsible for the content or accuracy of third‑party websites.

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USER COMMENTS AND FEEDBACK

If you send us submissions such as suggestions or creative ideas, you agree that we may use them without restriction. You are responsible for ensuring your comments do not violate any third‑party rights.

Squishy toys and collectible squeeze designs for tactile play, collecting and gifting.

Email: info@squishyhub.net

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GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of UK